Privacy Policy

Introduction

Demenpreei Nordic Styling Studio ("Demenpreei", "we", "us", or "our") operates the website demenpreei.live and provides home styling consultation services from 28 South William Street, Dublin 2, D02 HY95, Ireland. This Privacy Policy explains how we collect, use, store, and protect personal data when you visit our website, contact us, or engage our services.

We are committed to complying with the General Data Protection Regulation (EU) 2016/679 ("GDPR"), the Data Protection Act 2018 (Ireland), and all applicable Irish and European data protection legislation. Please read this policy carefully. By using our website or services, you acknowledge that you have read and understood the practices described herein.

Data controller

The data controller responsible for your personal data is Demenpreei Nordic Styling Studio, 28 South William Street, Dublin 2, D02 HY95, Ireland. You may contact our privacy team at [email protected] or by telephone at +353 1 567 8234 for any questions relating to this policy or your personal data.

We have not appointed a Data Protection Officer as we are not required to do so under Article 37 GDPR. Privacy enquiries are handled directly by our studio management team, who will respond within thirty days of receipt.

Personal data we collect

We may collect and process the following categories of personal data depending on how you interact with us:

• Identity and contact data: name, postal address, email address, telephone number, and property address for on-site consultations.
• Enquiry and project data: messages, photographs of your home, floor plans, budget indications, style preferences, and notes from consultations.
• Transaction data: billing address, payment confirmation details, invoice records, and VAT registration numbers where supplied for business clients.
• Technical data: IP address, browser type, device information, pages visited, and referral source collected through essential cookies and server logs.
• Marketing preferences: your consent status for seasonal newsletters or studio event invitations, where you have opted in separately.

We do not collect special categories of personal data as defined in Article 9 GDPR unless you voluntarily disclose such information in correspondence, in which case we will process it only with your explicit consent or as otherwise permitted by law.

How we collect data

We collect personal data when you submit our contact form, send email, telephone us, visit our studio, book a consultation, pay an invoice, or browse our website. Photographs and measurements taken during on-site visits are collected with your permission and used solely for delivering styling services.

Technical data is collected automatically when you access demenpreei.live through standard web server logging and the essential local storage cookie described in our Cookie Policy. We do not use third-party advertising trackers or social media pixels on this website.

Legal bases for processing

Under GDPR, we process personal data only where a lawful basis applies. The bases we rely on include:

• Contract (Article 6(1)(b)): processing necessary to perform styling services you have requested or to take steps at your request before entering a contract.
• Legitimate interests (Article 6(1)(f)): responding to general enquiries, improving our website, maintaining business records, and preventing fraud, balanced against your rights.
• Legal obligation (Article 6(1)(c)): retaining financial records for tax and accounting purposes as required by Irish law.
• Consent (Article 6(1)(a)): sending optional marketing communications or storing non-essential preferences where you have given clear consent, withdrawable at any time.

Where we rely on legitimate interests, you have the right to object to processing on grounds relating to your particular situation. We will assess your objection and cease processing unless we demonstrate compelling legitimate grounds that override your interests.

How we use your data

We use personal data to schedule and deliver consultations, prepare layout plans and colour specifications, process payments and issue invoices, respond to enquiries and complaints, and maintain client records for follow-up services such as seasonal updates.

Technical data helps us ensure website security, diagnose errors, and understand aggregate traffic patterns. We do not use automated decision-making or profiling that produces legal or similarly significant effects concerning you.

Data sharing and recipients

We do not sell personal data. We may share limited information with trusted processors who assist our operations, including payment service providers, cloud email hosting, and accounting software providers. All processors are bound by written agreements requiring GDPR-compliant handling.

We may disclose data where required by law, court order, or regulatory authority, or to protect the rights, property, or safety of Demenpreei, our clients, or others. If our business is transferred through merger or acquisition, personal data may pass to the successor entity subject to equivalent protections.

International transfers

Your data is primarily stored and processed within the European Economic Area. If any processor transfers data outside the EEA, we ensure appropriate safeguards such as Standard Contractual Clauses approved by the European Commission or an adequacy decision are in place before the transfer occurs.

You may request details of specific transfer mechanisms by contacting us at the address above. We will provide this information within the statutory response period.

Data retention

Enquiry records without a resulting contract are deleted within twenty-four months unless you request earlier deletion. Client project files, including photographs and specifications, are retained for seven years after the final invoice to support warranty queries and legal obligations.

Financial and tax records are kept for seven years from the end of the accounting period in accordance with Irish Revenue requirements. Marketing consent records are retained for as long as you remain subscribed plus twelve months to demonstrate compliance. Server logs are rotated and deleted within ninety days.

Your rights

Under GDPR, you have the following rights in relation to your personal data, subject to certain exceptions:

• Right of access — obtain confirmation and a copy of data we hold about you.
• Right to rectification — request correction of inaccurate or incomplete data.
• Right to erasure — request deletion where data is no longer necessary or consent is withdrawn.
• Right to restrict processing — limit how we use your data in specific circumstances.
• Right to data portability — receive data you provided in a structured, machine-readable format.
• Right to object — object to processing based on legitimate interests or direct marketing.
• Right to withdraw consent — where processing is consent-based, without affecting prior lawful processing.

To exercise any right, email [email protected] with sufficient detail to identify you. We respond within one month, extendable by two further months for complex requests with notice. You also have the right to lodge a complaint with the Data Protection Commission, Ireland, at www.dataprotection.ie.

Security measures

We implement appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, disclosure, or destruction. These include access controls on studio systems, encrypted email where supported, secure storage of physical client files, and staff training on confidentiality.

No method of transmission over the internet is completely secure. While we strive to protect your data, we cannot guarantee absolute security and encourage you not to send sensitive payment card details by unencrypted email.

Children's privacy

Our website and services are directed at adults. We do not knowingly collect personal data from individuals under sixteen years of age. If you believe a child has provided us with personal data, please contact us and we will delete such information promptly.

Photographs taken during home consultations may incidentally include family members of any age; these are used only for styling purposes and are not published without explicit written consent from the property owner.

Changes to this policy

We may update this Privacy Policy from time to time to reflect legal, technical, or business changes. The "Last updated" date at the top indicates the current version. Material changes will be posted on this page; where appropriate, we will notify active clients by email.

We encourage you to review this policy periodically. Continued use of our website after changes constitutes acceptance of the updated terms to the extent permitted by law.